We provide a risk-free trial period of 150 nights. We know that knowing whether it's the right one for your body takes more than a simple touch and feel of a mattress. We encourage you to try our mattress for a minimum of 30 nights for this reason.
We're sure you'll love our mattress (just as much as we do), but we'll gladly help you return it and give you a full refund if it's not everything you are looking for. Our top priority is your comfort. Please note that per customer/household, we only allow for one mattress return.
Do I need to return the mattress in the original box?
Your mattress will not fit back into the box once it has been decompressed. We make returns as painless as the purchase, but instead of stressing we will make arrangements for one of our charitable partners to pick up your mattress.
How Long will it take to process my refund?
Refunds are usually given within 2 business days after acquiring and checking the returned product. Refunds shall be provided in compliance with the same method of payment used for the original purchase. In order to be reflected on your financial statements, refunds can take up to 14 business days.
Feel free to reach out of you have any additional questions or comments regarding the Return Policy: Email Address: Support@themaplebed.com